Before you start

Before you start

Please read the following before requesting access:

Coronavirus guidance

If you have returned from China in the past 14 days or have been in contact with somebody who has already had a confirmed case of Coronavirus, and you have a cough, fever or shortness of breath please do not book an appointment online, but instead immediately:

  • Stay indoors and avoid contact with other people as you would with the flu
  • Call NHS111 to inform them of your recent travel to the country

Step 1: Limited Access

Submitting the form on the next page will give you limited access. With this you can book one appointment and can not order any medication

Step 2: Verify your identity in person

Your medical record includes extremely sensitive and personal information, therefore we need to verify that it is you requesting access. Your practice need to verify your identity in person before they can approve your account.

Confirming your identity

When bringing your ID to the practice please remember:

  • Bring two forms of identification
  • One form of identification must feature a photo
  • Acceptable documents include:
    • passport
    • photo driving licences
    • bank statements
  • Bills are not an acceptable document

Step 3: Full access

Once verified you will have full access to the app and the services available.

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